Refund Policy

1. Digital Product Nature

All products sold by B2B Authority Hub are digital products delivered electronically.

Products may include:

• Custom GPT access
• Prompt libraries
• Training materials
• Templates
• Workflows
• Educational content
• Digital resources
• AI-powered tools
• Digital downloads
• Software-based resources

Delivery occurs electronically upon purchase, account activation, access provision, download availability, product access, login credentials being issued, email delivery, portal access, account activation, content viewing, content opening, or product use.

Access, login availability, download availability, email delivery, account activation, viewing, opening, streaming, accessing, or use of any product shall constitute evidence that delivery has occurred.

2. Conditional Refund Requirements

Where refunds are offered, customers may be required to provide:

• Purchase information
• Account information
• Explanation of request
• Evidence of attempted implementation, if applicable
• Supporting documentation reasonably requested

Incomplete submissions may be denied.

To request consideration, customers may also be required to provide:

• Full name
• Purchase email
• Order number
• Detailed reason for request

The Company reserves the right to request additional information reasonably necessary to evaluate a refund request.

3. Duplicate Purchases and Billing Errors

Verified duplicate purchases and billing errors may qualify for refund review.

The Company reserves the right to investigate claims before issuing refunds.

Refunds relating to duplicate charges, billing errors, or payment processing errors may be subject to verification by the Company and applicable payment processor.

4. Our 14-Day Money-Back Guarantee

We want you to be completely satisfied with your purchase. We offer a 14-day money-back guarantee on all digital products sold on B2B Authority Hub starting from the date of initial purchase.

If you feel our tools are not the right fit for your business workflow, simply email our customer support team within 14 days of purchase at: Customer Support.

Please include your order number, purchase email address, and a brief description of why you are requesting a refund so we can improve our service.

5. Processing Time

Once received, your request will be processed within 3 to 5 business days. Approved refunds will be credited back to your original payment method (Credit Card, PayPal, etc.). Please note that depending on your financial institution, it may take an additional 5-10 days for the credit to post to your statement.

6. Abuse and Fraud Prevention

While we maintain a customer-friendly refund policy, we reserve the right to refuse refund requests in cases of clear abuse, such as repeated purchases and immediate refund requests for the same digital products across multiple accounts.

7. AI Product Disclaimer

The Company's products may include artificial intelligence tools, Custom GPTs, prompt systems, workflows, templates, automation resources, educational materials, and related digital products.

AI-generated outputs may vary significantly based on numerous factors, including:

• User prompts
• Prompt quality
• User skill and experience
• Implementation methods
• Workflow design
• Third-party AI model behavior
• Platform updates
• Context provided by the user
• Data inputs
• External systems
• Changes made by third-party providers
• Limitations inherent in artificial intelligence technologies

Because AI-generated outputs are inherently variable and dependent upon factors outside the Company's control, the Company does not guarantee specific outputs, accuracy levels, consistency, usefulness, suitability, or performance.

Dissatisfaction with AI-generated outputs, variability in outputs, changing AI behavior, model updates, perceived output quality, or failure to achieve desired outcomes shall not automatically qualify a customer for a refund.

Variability of outputs shall not constitute grounds for refund.

8. No Guarantee of Results

The Company makes no representation, warranty, or guarantee regarding any particular outcome from the use of its products.

The Company does not guarantee:

• Income
• Revenue
• Leads
• Clients
• Sales
• Productivity gains
• Business outcomes
• Marketing performance
• Operational improvements
• AI output quality
• Specific implementation results
• Time savings
• Profitability
• Conversion rates
• Customer acquisition
• Business growth

Individual results vary based on numerous factors outside the Company's control.

Failure to achieve a desired outcome, business objective, financial goal, productivity target, implementation result, or AI-generated result shall not constitute grounds for a refund.

9. License Revocation Following Refunds, Chargebacks, or Payment Reversals

If a refund is approved, a chargeback is initiated, a payment dispute is filed, a payment is reversed, or funds are otherwise recovered from the Company, the Company may immediately:

• Terminate access to products
• Revoke licenses
• Deactivate accounts
• Remove customer access
• Disable downloads
• Remove access to customer portals
• Remove access to memberships, communities, training areas, or support channels
• Terminate any rights granted under applicable licenses

Upon such action, all rights to use the affected products shall immediately cease unless otherwise required by applicable law.

10. Company Discretion Exception

Notwithstanding any provision of this Policy, the Company may, in its sole discretion, issue a full refund, partial refund, credit, exchange, or other accommodation in exceptional circumstances.

Any refund, credit, accommodation, or exception granted by the Company:

• Is voluntary
• Does not create a waiver of any provision of this Policy
• Does not establish a precedent
• Does not create an obligation to provide similar treatment in future cases
• Shall not modify the Company's rights under this Policy

11. Modifications

The Company reserves the right to modify this Refund Policy at any time.

Updated versions become effective upon publication.

Continued use of the Company's products after publication of an updated Policy constitutes acceptance of the revised Policy to the extent permitted by applicable law.

12. Contact Information